Guide

Why is my dehumidifier not collecting water

If your dehumidifier is not collecting water, it does not always mean it is broken. Several common issues can stop a unit from extracting properly. Most co

FreshDry guide for UK homes

If your dehumidifier is not collecting water, it does not always mean it is broken. Several common issues can stop a unit from extracting properly.

Most common reasons

  • The room is too cold. Compressor models struggle below fifteen degrees.
  • The humidity is already low. If the room is under fifty percent it will pull very little water.
  • Blocked filter. Dust buildup can cut performance dramatically.
  • Poor placement. If it is in a corner or behind furniture, airflow is restricted.

How to fix it quickly

  • Move the unit to the centre of the room or landing.
  • Clean the filter and check the intake vent.
  • Warm the room slightly if it is very cold.
  • Switch to laundry or high mode for a short boost.

When it may indicate a fault

If the fan runs but the unit never collects water even in a warm damp room, the compressor or desiccant heater may have failed. In this case, repair is rarely cost effective.

Before assuming a fault, try the placement and filter checks first. These solve the problem in most cases.